The Voe Centre LTD
Under 5's Session Softplay Entry
Softplay
Service Description
Book in for a 2-hour UNDER 5's ONLY session, whilst your children play, you can sit back and relax and try some of our food and drinks from our in-house cafe - Da Grub Hut
Upcoming Sessions
Cancellation Policy
We understand that sometimes plans change, children become ill, and things happen out with our control, and you may need to cancel your soft play session. To ensure a smooth process for everyone, please review our cancellation policy below: 1. Cancellation Notice: We require a minimum of 24 hours' notice for any cancellations. This allows us to offer the slot to other families who may be waiting. 2. Late Cancellations: Cancellations made less than 24 hours before the scheduled session will incur a cancellation fee of 50% of the session cost. 3. No-Shows: If you do not show up for your session without prior notice, you will be charged the full session fee. 4. Rescheduling: If you need to reschedule your session, please contact us at least 24 hours in advance. We will do our best to accommodate your new preferred time. 5. Refunds: Refunds for cancellations made within the required notice period will be processed within 5-7 business days. 6. Emergency Situations: We understand that emergencies happen. If you need to cancel due to an emergency, please contact us as soon as possible, and we will consider waiving the cancellation fee on a case-by-case basis. You can contact Da Mad Hoose via Email or Phone. Email – damadhooseltd@gmail.com Phone – 01806 588703
Contact Details
The Voe Centre LTD, Isles Road, Shetland, UK